SHIPPING POLICY
Standard Shipping (2-3 Business Days) - $4.99
Priority Shipping (1-3 Business Days) - $9.99
Orders will not ship on the following dates:
- New Year’s Day, Monday, January 2nd, 2017
- Memorial Day, Monday, May 29th, 2017
- Independence Day, Tuesday, July 4th, 2017
- Labor Day, Monday, September 4th, 2017
- Thanksgiving Day, Thursday, November 23rd, 2017
- Friday after Thanksgiving, Friday, November 24th, 2017
- Christmas Day, Monday, December 25th, 2017
Processing Time
All of our order shipments are processed within 1-2 business days with the exception of orders placed on Friday after 3:00pm CST and holidays. Orders placed on the weekends or holidays will be processed the following open business day.
Domestic Delivery Time - Standard Shipping
Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Matte and Mink Company is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
Refused Packages
A $20 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.